Policies

 

Welcome!

Glamateur strives to go above and beyond when it comes to customer service. Don’t ever hesitate to contact us for any and all questions, comments, or concerns. Our goal is to provide you with beautiful, unique items at an affordable price.

Holds

We offer 24 hour holds on our items. Customers must be 100% sure they will be purchasing said item.

Payment

Our items are available for purchase through etsy or by paypal invoice. Locals may pay in cash.

Returns / Exchanges

We do not offer any returns or exchanges. Each item is carefully checked for any flaws which will be listed accordingly. Details and measurements will always be listed within the item description. Please keep in mind the age of these garments- they will hardly ever be perfect, but that is the beauty of them. Be aware of your measurements and please read the entire item description before purchasing. An item not fitting correctly is not grounds for return.

Shipping

We almost ALWAYS ship priority through USPS. The only times we don’t are by a customer’s request, for international/Alaskan/Hawaiian orders, or if the item is very large. We pride ourselves on getting your item to you as quickly as possible. We will always try to ship same day or the next morning. You will receive a notice and tracking number the moment your item is shipped.

Thank you and Happy Shopping!